FAQ's
Frequently Asked Questions
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Are you Licensed in the State of California?
Yes, we are licensed, bonded and insured. Lic#990679
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Do you offer a guarantee of your work?
Yes! We have a 100% Satisfaction Guarantee!
Our Guarantee is simple:
If you're not satified, neither are we! If there is ever a problem with your service we will come back and make it right!
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What areas do you service?
We service Alameda and Contra Costa Counties. Depending on availability, we also do business in Sonoma County
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What is the cost to remove a tree, shrub or stump?
Since every situation is unique, we are unable to provide a price quote in advance. This is why we offer a complimentary estimate. Our tree specialist will meet with you to assess the requirements of the project and give you a detailed overview of what is involved, along with an estimated cost for completing the work.
When you schedule a complimentary estimate, you can do so with the confidence of experiencing no pressure or obligation.
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What are your hours?
Our office hours are Monday - Friday 7am to 7pm. We are available 24/7 for emergency tree service, depending on availability.
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What is your phone number?
925-691-8733
We also have an easy to remember version of that number which is 925-691-TREE
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Besides tree care, what services do you provide?
In addition to tree and shrub removal, tree trimming, tree cabling or bracing, stump removal, stump grinding we provide insect and disease control, crown reduction, restoration of a view being blocked by trees, landscape services, custom fire pits, sprinkler system installation, property clean up, decorative and colored concrete work, retaining walls, paving, sidewalks, walkways, pathways, fence installation and repair, asphalt work, driveways and swimming pool installations.
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I called your office and received a recorded message.
If you reach our office and encounter our recorded greeting, kindly leave a comprehensive message after the beep, and our office manager, Ray, will return your call as soon as she can. She is frequently engaged on another call with a client. Should your requests require detailed discussion, she will dedicate the necessary time to address your needs and will propose scheduling an appointment with a tree specialist to review your project and supply you with a complimentary estimate.
