Yes, we are licensed, bonded and insured.  Lic#990679

Yes!  We have a 100% Satisfaction Guarantee! 

Our Guarantee is simple:

If you're not satified, neither are we! If there is ever a problem with your service we will come back and make it right!

We service Alameda and Contra Costa Counties.  Depending on availability, we also do business in Sonoma County 

Since every situation is unique, we are unable to provide a price quote in advance. This is why we offer a complimentary estimate. Our tree specialist will meet with you to assess the requirements of the project and give you a detailed overview of what is involved, along with an estimated cost for completing the work.

When you schedule a complimentary estimate, you can do so with the confidence of experiencing no pressure or obligation.

Our office hours are Monday - Friday 7am to 7pm.  We are available 24/7 for emergency tree service, depending on availability. 

925-691-8733

We also have an easy to remember version of that number which is 925-691-TREE

In addition to tree and shrub removal, tree trimming, tree cabling or bracing, stump removal, stump grinding we provide insect and disease control, crown reduction, restoration of a view being blocked by trees, landscape services, custom fire pits, sprinkler system installation, property clean up, decorative and colored concrete work, retaining walls, paving, sidewalks, walkways, pathways, fence installation and repair, asphalt work, driveways and swimming pool installations.

If you reach our office and encounter our recorded greeting, kindly leave a comprehensive message after the beep, and our office manager, Ray, will return your call as soon as she can. She is frequently engaged on another call with a client. Should your requests require detailed discussion, she will dedicate the necessary time to address your needs and will propose scheduling an appointment with a tree specialist to review your project and supply you with a complimentary estimate. 

🌲 Our Scheduling & Cancellation Policy

At Timberland Tree Care, we know your time is valuable — and so is ours! Because we schedule crews, equipment, and safety planning specifically for your property, we kindly ask for at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Why We Have This Policy

Tree work requires advance planning, crew coordination, and reserving specialized equipment. When appointments are canceled at the last minute, it can be difficult to fill that time, which impacts our team and other customers waiting for service.

If You Need to Reschedule

No problem at all — just give us a call or send us a message at least 48 hours before your scheduled service date, and we’ll gladly find a new time that works for you.

Late Cancellations & No-Shows

Appointments canceled with less than 48 hours’ notice, or situations where our crew arrives but cannot access the property, may be subject to a cancellation or trip fee.

Cancellation After Work Has Begun

Once our crew has arrived and started work on your project, significant time, labor, equipment, and scheduling resources have already been committed specifically to your property.

If a service is canceled after work has begun, the full contracted amount will be due. This ensures our team is fairly compensated for the time and resources already dedicated to your project.

If you have concerns during the job, we encourage you to speak with our crew foreman right away. We’re always happy to communicate and address questions whenever possible.

We Understand Life Happens

Emergencies and unexpected situations do arise. If something unavoidable occurs, please reach out — we’re reasonable people and will always do our best to work with you when possible.

We truly appreciate your understanding and cooperation. This policy allows us to operate efficiently, serve all customers promptly, and keep our crews working safely and productively.